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2019 Restoration Articles

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2019 RESTORATION ARTICLES
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Art- MZ article – Restoration- December 2019

Evidence of Water Damage
When something fails, such as a high-pressure fresh water source to your toilet… or perhaps a leaky drain pipe underneath the kitchen sink… no matter what it may be, you usually know what to do.
You know the drill… clean it up, get it dry, and call a professional water damage restoration company to ensure all is good and there is no possible way mold can grow. You want peace of mind, and this is the way to get it.
However, sometimes you just don’t know when things happen, when things leak or when water intrusion occurs — because it can be slowly invasive and build up over time.
There are several steps to determining if you have an actual water damage situation and when you must call a pro — and when you can do it yourself. Remember, you can’t be too cautious with the well-being of your loved ones.
The nose knows
Damp and wet areas affected by water intrusion demonstrate themselves after a day or two with a very easy to detect odor. It will just smell wet, musty, and unhealthy. If you detect anything like that, it’s time to do some serious investigating. You may not actually see the water intrusion, but no doubt it is probably there.
 
Surface damage
You can often see swelling materials, such as the particle board under a sink, providing evidence of water intrusion. When things buckle, even if you notice it after the surface has dried, there is potential of subsequent water damage, because if it leaked once… it will again!
 
Stains
You can usually see this in the ceilings and areas around water sources. Sometimes it is around windows. If you detect water marks (think of a carpet under a water fountain in a building) then you need to put your investigative hat on and figure out if it is a big deal or not — and most likely, it will be a big deal.
 
The evidence of water damage can be easy to see, and sometimes it hides and continues to affect surfaces and your health until it becomes a serious issue. If you have any water damage issues or questions, do the right thing. Call your favorite water damage professional company today. After all, it pays to call a pro!
 

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Art- MZ – Restoration – November 2019

Getting Ready for Weather
 
 
For many across the country — and the world — changes in weather patterns, especially from warmer weather to colder weather, means preparing the home for the inevitable intrusion of wind, rain, and more.
 
What does that involve? One would be weatherproofing, which means you are proactive in protecting your home from suffering from damage. Even a small freezing-cold draft entering a home and affecting a pipe can freeze it and cause it to burst, resulting in a water damage situation.
 
Here are some easy time-saving tips to ensure you not only save money on your gas or electric bill but also minimize the risk of damage to your home in very cold weather.
 
Inspection
 
This means start looking for openings — any openings — in your home that can allow air or water intrusion.
 
For air intrusion, check around doors and windows, and this is pretty easy if you just hold a facial tissue up around potential cracks and crevices. If there is any type of air leak, the tissue move and show that.
 
For possible water intrusion, look for water stains in basements, around windows, any place that seems possible for water to enter your home. Plug any openings you find with quality materials.
 
Filters and vents
 
You want the maximum efficiency from your furnace system so change all filters on a regular basis, usually monthly.
 
Now might be a good time for a professional inspection of your duct work and having the ducts cleaned, if they are soiled.
 
Replace old weatherproofing
 
All your doors and windows should have weatherproofing material. With time and weather factors, these weatherproofing strips can and will age and become brittle and fail.
 
Purchase quality replacement weatherproofing materials and replace them if you notice they are not providing an air-tight seal. It’s not a bad idea to replace them every few years no matter how they appear.
 
Prevent to protect
 
With a thorough inspection and a little work on your home, you can prevent issues from arising during cold weather. Spend the time to do it right.
 
However, if something bad does occur — it happens! — and you suffer from any type of damage to your home, do the right thing and get professional help right away. Call your favorite restoration company. After all, it pays to call a pro!

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Art- MZ – Restoration – October 2019

Triage Tips to Save Contents
 
The main goal for protecting your home from water damage situations is to prepare and anticipate what can happen.
 
This means many things, such as keeping your sump pump in good working condition, repairing leaky pipes and dripping faucets, and ensuring that during cold weather your home is snug and tight against intruding freezing temperatures.
 
But things do happen. Pipes break, spewing water everywhere. Flood waters can enter your home and wreak havoc while you are away. Leaky plumbing fixtures can slowly cause damage and spawn mold growth.
 
When this occurs, it affects not only the building materials of your home, such as the walls, floors, and ceilings, but the contents as well. You know, the valuables you care so much about. These can be anything from stuffed animals to books to photographs to electronic equipment and more. Even mementos that just can’t be replaced.
 
If any of this occurs to you and your home, use these tips for best content triage strategies.
 
Safety first
Before doing any type of work in your home after a water damage situation, make sure you are safe. This means your electricity and power sources are turned off (if appropriate and the damage warrants this), and water has been extracted or reduced to a minimum level.
 
Document everything
Before starting work, and during the work process, take pictures of everything. What you can’t dry and save yourself will no doubt be replaced with insurance dollars. But without proof, you might have a fight on your hands with your insurance company.
 
Act fast!
When contents get wet, damage is minimal — for now. Get those valuables up off wet surfaces and do what you can to dry them out and set them where they won’t cause more damage and where they can dry. Depending on the items, move them out into the sun for faster drying. Documents, pictures, and other similar valuables will need careful handling and professional care.
 
Prioritize
There are some items more valuable to you than others, and emotions can get involved. Prioritize what you are going to save. Odd are, if you don’t call a professional restoration company right away, you aren’t going to be able to save everything. Electronics and other valuables may be beyond saving. Don’t waste time on what can’t be saved. That’s what insurance is for.
 
When you have any type of disaster situations at your home, whether from fire, smoke, floods, or water damage, do the right thing. Contact your favorite disaster restoration company. After all, it pays to call a pro!

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Art-MarketingZoo Restoration article – September 2019

When Insurance Fails
 
Devastating pipe breaks, failing sump pumps, a smoky kitchen fire, the roof leaking from damage from high winds… no one wants to deal with any of that.
 
But it does happen, and when it does, you probably do what is natural – you pick up the phone and call your insurance company, most likely your insurance agent, who may direct you to anyone from a central call center to handle your claim, an insurance adjuster, or perhaps to a local disaster restoration contractor they know.
 
And then the fun begins.
 
You aren’t sure yet if you have coverage, because the insurance company is dragging its feet. The adjuster isn’t able to come out for a few days, something you can’t believe. You worry, fret, and wonder if the damage to your home will be covered, and if you will have to pay for some (or all?) of the damage. You know you have to cover the deductible, and that’s not cheap.
 
The work begins. Everyone is in a hurry because if the damage isn’t fixed right away, other issues will surface. The restoration contractor does what he is trained to do, and the work progresses nicely, and eventually all is well again at home.
 
A few days late, the adjuster shows up. And he delivers a devastating blow. While you have coverage, the cost to repair the damage is more than the insurance company feels is fair, so they will only pay a percentage of the costs. The rest? You have to pay for that yourself.
 
What can you do?
 
One thing is to get another opinion. Hiring an independent insurance adjuster to review the job, all the paperwork, and your insurance policy might shed light on the issue and give you more info you need.
 
Depending on the new information you receive, you can revisit the issue with your insurance company. Taking this information to the insurance adjuster who you are battling with probably won’t do much good. It’s time to go over his head, as the saying goes.
 
If the difference between the costs of repairs and the offer from the insurance company is high enough, you can also consider a claim to the state entity (such as the insurance commissioner) that has authority and power to help. Many claim to be subject to bad business practices. You might be advised to hire an attorney, all which will cost you more.
 
The good news is if you hire the very best disaster restoration company, they have the experience to help you deal with all of this. After all, it pays to call a pro!

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Art-MarketingZoo Restoration article – August 2019

Drying out Water Damaged Papers
 
With the arrival and impact of electronic devices, such as smartphones and tablets, many have given up their favorite pastime of reading paper newspapers and books. But if you look around your home, you may still find plenty of books, documents, and valuable paper products that you prefer over the electronic variety — or that you just can’t get rid of.
 
Many of these items end up in the basement or other storage areas, and just when you least expect it, can become damaged from moisture, a broken pipe, flooding from storms, or a failure of your sump pump. Water damage can come from many sources. When that happens, it’s time to dry everything out, and that’s not always easy.
 
The first step is to wipe off and remove as much excess water that you can, without damaging the paper.
 
For loose papers, such as documents, lay them out individually on absorbent cloths and then carefully blot. If using paper towels, make sure they are pure white, with no color print on them. Loose papers are fairly straightforward to dry. Some air movement from a small fan can help the drying process. After drying, you can compress the papers to flatten them out.
 
For books, very carefully open the covers of each book, and stand your books upright on a stack of several, absorbent pure white paper towels. Place several layers of absorbent towels inside the covers, and gently close them. Allow the towels to pull moisture from the pages; replace them as they get wet, checking frequently. As you progress, carefully open pages, perhaps every 20-30 pages or so, and place more towels or cloths inside those pages, closing the book, allowing moisture to transfer into the towels or cloths. Keep the book on its side as you do this.
 
Eventually, as the book dries, you can open the pages, and put the book in front of a fan to continue drying out the pages.
 
What if you have many books or documents, and they are valuable and must be saved and you don’t have the ability to do it yourself? That’s when it’s time to get some professional help. Put your damaged documents or books in the freezer. It’s now time to contact your favorite disaster restoration company for help. After all, it pays to call a pro!

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Art-MZ article – Restoration – July 2019

Garment Restoration
 
Storms, floods, water damage, and other issues that can impact you and your family are always a possibility. You want to be prepared as best you can.
 
But sometimes, disaster strikes. It can be somewhat containable, such as a pipe that breaks while you are home and able to turn off the water. Other times, it can be flood waters entering your home during a storm and creating havoc with all your belongings.
 
One important category of personal belongings that can become damaged by water (whether clean water, dirty water, or sewage) and that you would think is easy to clean up would be clothing, or garments. Just think of how many items of clothing are in your home. Can be a staggering number.
 
The cleanup may not be as easy as you think. Consider these quick tips:
 
The source of damage
Most of your clothing can be saved, but if the damage is from sewage backup or other bio-contaminants, it is best to discard and buy new. While you want to save what you can, think of the health of your family. Anything damaged by sewage or bio-contaminants is best discarded.
 
Separate and conquer
Another step is to separate your laundry just as you would normally, but also create a category of “heavy soil” — such as clothing heavy with dried mud. Take those items outside and do your best to break off hardened mud and use a garden hose to remove as much as possible after that, and then after drying, launder them as normal. You don’t want to damage your washing machine by using it for muddy clothes.
 
Practical steps
Now it’s time to get to business with all those dirty clothes. Use quality laundry detergent and an appropriate disinfectant. Use hot water as practical. Here’s a very important tip. Don’t overuse the detergent. You might think because of the soiling that more detergent is best. It’s not. Use what manufacturers recommend and follow directions. If you need more cleaning, just rewash clothes repeatedly. A repeat washing continues to flush out soils.
 
Be safe, be smart
As you can see, tackling storm or water damaged clothing can be intensive, and we have only touched the basics here. Often, your damaged belongings are covered by insurance. Check with your insurance carrier. But for all restoration work, no matter the situation, do the smart thing. Call a water damage restoration company. After all, it pays to call a pro!
 

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Art-MarketingZoo article – Restoration – June 2019

The Saga of Sewage
 
When water damage strikes your basement, or any part of the home, you panic a little. But it isn’t too bad as long as it isn’t too deep.
 
But when sewage strikes, that’s an entirely different situation. Raw sewage can’t be as easily removed and cleaned as a typical water intrusion, such as from a storm or pipe that has broken.
 
The first order of business is to find out whose sewage it is. Did it come from your own home because it couldn’t drain properly? Is it a simple overflow from the toilet? Or is it from the sewer system backing up from the street?
 
There’s a big, big difference dealing with your own poo and the poo of all your neighbors.
 
The small jobs
 
As mentioned, sewage can occur from a simple toilet overflow. Those dirty jobs are easy to handle. Put on rubber gloves, preferably rubber boots, and other protective gear so there is no skin contact. A wet/dry vacuum is a handle tool for picking up raw sewage, since you are dealing with just one overflow and the amount is small. After removing the waste, use a powerful disinfectant on the floor to clean the last of it up. If you have carpet, that might need to be replaced.
 
The big jobs
 
Some sewage backups occur because of a failed sewer system, not just a simple overflow of a toilet.
 
A common issue with sewer issues is when your sewer line is attacked by tree roots. Over time, roots can work their way into the sewer line, as they search for water. The roots grow into the line, expanding and eventually plugging up the line completely. Then your normal household use of the plumbing system backs up into the home.
 
The worst type is a backflow from the public sewer system, where gallons — or even hundreds of gallons — of raw sewage from all types of sources can enter your home. There are various causes of this, but the bottom line is you now have contaminants that are very hazardous to your health.
 
When this happens, it’s time to protect yourself. Don’t attempt to go into the basement and clean it yourself, even if you have face masks and skin protection. The biological hazards are too great.
 
This is one of those times you must call a professional water damage company, one that specializes in sewage issues. After all, it pays to call a pro!

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Art-MZ Restoration article – May 2019

The Danger of Lightning
 
When warm weather arrives, most of us are subjected to interesting weather patterns and storms. Some of those can include dangerous lightning storms.
 
While lightning storms can occur at any time, it is more common in warm, muggy, turbulent months, also known as summer. In the United States, some estimates indicate that there are more than 30 million lightning strikes that reach the ground. These can cause property damage, injuries, and even death for those in the path of a bolt of lightning.
 
The first consideration for lightning storm activity is safety. Anything outside a building is subject to a lightning strike. Remember, lightning is naturally seeking a path to the ground, and if you are out in the open, you might end up being that path. Some feel that cowering under a tree or similar “protection” is going to help. Lightning is not always predictable. You may be hugging a tree and the tree is the path the lightning chooses to get to ground. That means you are in danger.
 
It’s always best to get inside. Seek shelter in a building that can protect you. Most of the time, it’s your own home. And besides the possibility of lightning striking you, other dangers, such as wind, rain, and flooding, can be dangerous to you as well.
 
While inside during a lightning storm, avoid contact with items that can conduct electricity: Pipes, cords, electronics such as televisions and computers, items that you use every day but should avoid when there is a chance of lightning striking your home.
 
After the storm, it’s time to inspect and test what might have been affected. You may have electronic devices that have suffered from the burst of electricity common to lightning storms. You also may have damage to property from the high winds the storm might have generated. There could be flooding in your basement or other areas of the home. Remember, even a well-built home can have water intrude, especially if it is driven by high winds. Check your sump pump, if you have one, is still operating. If it was affected by an electric surge, it may not work properly.
 
Any resulting damage should be covered by your homeowner’s insurance policy, which means repairs should be paid for. Do the right thing. Contact your favorite restoration company. After all, it pays to call a pro!

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Art-MarketingZoo article – RESTORATION – April 2019
 
Battling the Invasion of Particulates
 
Most cleaning tasks are performed based on two criteria:

1. Schedule (such as vacuuming once per week), and
2. Visual (when you see soil build-up on surfaces).

 
When it comes to your air ducts, which handle air flow in your home from your furnace and air conditioning, there is no easy way to visually inspect for soil build-up. Professional air duct cleaners, however, do have specialized equipment for inspections, and can run cameras into your ductwork.
 
The best way to keep everything clean and healthy is to schedule a regular cleaning of your air ducts, to battle particulates that might build up in them. However, there are particulates that are of more concern and must be addressed immediately if discovered.
 
Preventing duct contamination
 
To ensure healthy air ducts, keeping dust and debris out (and mold) is vital.
 
Consulting with your HVAC company on which high-efficiency air filters is smart. Don’t buy cheap air filters. The more particulates an air filter traps at the furnace and air handling system, the less gets into the ductwork and into breathable air space.
 
Change your filters regularly. Set an electronic reminder on your phone or computer so you never forget. Some filters can become so clogged that particulates become airborne and contaminate breathing space.
 
Keep your home as clean as possible with regular vacuuming and sweeping. Obviously, if horizontal surfaces are clean, less dust and particulates are disturbed with normal household activity.
 
 
Mold and air ducts
 
With warm air and humidity, there is always a chance that mold can grow, and if it grows in your air ducts, there’s really no way to know it is happening without a professional inspection.
 
And in the event of a water damage situation, especially if moisture (water) intrudes into your air ducts, the risks increase that mold can be growing. Even when dried out, mold spore particulates can become airborne and cause respiratory issues.
 
If someone in your household develops allergies or unexplained symptoms, it could be due to mold exposure. This doesn’t mean there is “deadly” mold in your home. It means certain individuals have a specific allergic reaction to mold. Everyone is different.
 
If there is any doubt as to whether mold exists in your duct work or not, do the right thing. Call your favorite cleaning company right away. After all, it pays to call a pro!

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Art-MZ article – Restoration – March 2019

Hidden Leaks

When a pipe breaks, you know it. Water spewing everywhere, making all kinds of noise and a huge mess that leads to all kinds of expensive damage.
 
When a pipe leaks, that’s a different story as you may not discover it until expensive damage occurs.
 
Under every sink in your home, you have two types of pipes: Supply and drain. Either type can leak and cause all kinds of damage, often at a slow but steady rate, and not only to the floor directly under the pipes. Water can run down into the subfloor, into floor cavities and even into rooms underneath.
 
Adding insult to injury, you don’t know this is happening because, usually, it’s all out of sight.
 
The worse part of looking for leaks under sinks is there is usually a bunch of stuff down there, and you will have to move it around or — better yet — remove it all completely so you can do a thorough inspection.
 
Look for warped wood, boards or other signs of water damage. Use a tissue paper to wipe each pipe connection, both supply and drain. Any type of moisture will be detectable using tissue paper. If a supply pipe is leaking, that’s dangerous because there is pressure that can cause it to steadily increase the rate of the leak. For the drain pipe, gently shake it to see if it is loose. Drain pipes can loosen on their own and begin leaking.
 
If you have pipes that are leaking, don’t delay. Fix them yourself if you are handy. If not, call your favorite plumber.
 
Any type of water damage you discover should be inspected and remediated by a qualified water damage restoration company. Play it safe and when you find you have a leaky pipe, call your water damage pros. They’ll be right over.

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Art-MarketingZoo-Restoration-February 2019
 
Keep 'Em Fresh!

Fresh is always best, right? And that’s especially true of something special and valuable in your home — fresh, cut flowers.

Flowers make a great gift and everyone enjoys them. What’s frustrating is how quickly they begin to wilt and look tired and… then they look more like weeds than flowers.

There are a lot of tips and tricks you can try to keep flowers fresh longer. No scientific evidence, but easy things you can try at home.

You know those little packets of powder that comes with fresh cut flowers? The little packet your florist includes for free? It’s basically sugar – so if you don’t have some of those packets, just dump in a tablespoon or so of white sugar. The powdered sugar variety might be best since it will dissolve easier in water. Even cut flowers need a little nourishment, and who doesn’t like sugar?

Keeping the water acidic is also a tip some pros endorse. Acidity is vital to plant growth, so adding an ounce or two of white vinegar might make those flowers look their best longer.

 The Clorox company recommends ¼ teaspoon of bleach for each vase of flowers, saying the bleach disinfects and keeps the water clear and free of that smelly slime we all experience after a few days on the counter.

Another way to make flowers look better longer is kind of cheating. Some florists say to use hairspray on the underside of the petals and leaves. Obviously, this keeps them from drooping too much.

No matter which tip, trick or urban legend you use for your flowers, the best advice is simple: Change the water in the vase daily, and enjoy those fresh, cut flowers as long as you can!

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Art-MarketingZoo article – January 2019 – Restoration
 
How Dangerous is Mold in Your Home?

Everyone wants the safest, healthiest home environment for their families. You would do anything to protect your loved ones from exposure to any substance that could cause them harm.
 
One of those feared substances is “mold” and with what you have seen in the news in recent years, exposure to harmful or “toxic” mold has affected the health of countless people — folks just like you.
 
This brings up the all-important question: Just exactly how dangerous is mold in homes?
 
That’s a tricky question, because there are many types of mold and mold is virtually everywhere. There is probably a little bit in your basement right now. Your shoes when you came home yesterday no doubt brought in a few mold spores. Mold spores can be in breathable space and travel in the air.
 
When you step outside, you are surrounded by mold. There’s nothing you can do about that. The main concern is usually what’s in the home, not outside, although if you are sensitive to mold you should avoid all damp areas that could promote mold growth, inside and out.
 
Some people are affected by even the smallest amounts of mold. They may have nasal issues, watery eyes, coughing and other physical reactions. A smaller segment of the population are very sensitive to exposure to mold, having severe reactions that can be life threatening. Others aren’t affected at all, and can be around and/or exposure to all types of molds with no apparent sensitivities.
 
The CDC has plenty of information for those concerned with mold in homes. One of the issues they raise is keeping moisture out of homes. “Mold will grow in places with a lot of moisture, such as around leaks in roofs, windows, or pipes, or where there has been flooding,” according to the CDC government website.
 
The issue is twofold if mold is growing in your home. You must clean it up or have it cleaned up, and you must fix the moisture problem. You can do your research on how to fix the problem, but the best solution is, no doubt, getting expert advice from your professional water damage restoration contractor or mold removal or remediation company. Keep your family safe. Call the experts.